Welcome to LiveMentions

More and more people ask ChatGPT, Perplexity, Gemini, and Claude which product or service to buy before they ever run a search. This video is a quick tour of what LiveMentions does about that: it tracks whether those AI tools recommend your brand and how prominently, shows you the exact answers and sources behind every mention, and then tells you exactly what to fix to improve your standing, with proof that a fix actually worked.

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Quick starter guide

This video follows a brand-new account from signup through to its first real result: confirming your email, telling LiveMentions your website, creating your first Topic, adding a real buyer question as a Prompt, and choosing which AI engines to track it on. From there it shows your first Visibility Score coming in, and a quick tour of where to go next.

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Setting up Topics and Prompts

A Topic groups together every question your buyers ask about one theme, and a Prompt is a real, natural-language question under that Topic. This video shows how to set both up well, how to choose which AI engines track each Prompt, and how to open a Prompt to read the real AI answer and see exactly how your brand was framed.

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Understanding Sources

When an AI answer names a source, that source just earned real influence over a buying decision. This video walks through the Sources page: every domain and URL cited across your tracked answers, ranked by how often it shows up, and what a citation gap looks like, a domain your competitors are cited on but you are not.

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Tracking Competitors

You already know your competitors, this video shows how to check whether AI agrees. It covers letting LiveMentions research and add competitors automatically or adding your own manually, then comparing Visibility Score, Share of Voice, and Position across the very same questions your buyers are asking.

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Optimize: your AI visibility action plan

LiveMentions does not just measure your AI visibility, it tells you exactly how to improve it. This is the anchor tour of Optimize: how recommendations are organized by where the opportunity actually lives, how to open a recommendation to see the evidence and what to do, and how to work through them with the New, In Progress, Done, and Declined status tabs.

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Optimize: technical health and Discover

AI assistants can only recommend you if their crawlers can actually reach your site. This video covers the technical health checks, whether AI crawlers can access and render your pages and whether your schema and sitemap are set up right, plus Discover, an AI-powered way to find new questions worth tracking based on where competitors are cited that you are not.

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Optimize: content agents and impact tracking

Optimize does not just tell you what to fix, for some recommendations it can do the work for you. This video shows the AI Content Agent drafting FAQ copy and ready-to-paste schema markup, then what happens after you mark a recommendation Done: LiveMentions remembers your Visibility Score at that moment and checks back later to show you the real, measured impact.

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